24/7 Nurse Advice Line
Astiva Health offers a 24/7 Nurse Advice Line. Members are encouraged to call to inquire about health-related questions, 24 hours a day, seven days a week. Our Registered Nurses provide advice and assist with the next steps for your health care needs. Language assistance is available upon request during normal business hours, from 8:00AM to 8:00PM.
Our member services personnel are there to assist in transferring you to our Registered Nurses, during business hours, from 8:00AM to 8:00PM. During after hours, members will be directly routed to our Registered Nurses.
For more information, please refer to your plan Summary of Benefits or call Astiva Member Services 1.866.688.9021, TTY 711. Our Hours of Operation are 8AM to 8PM, seven days a week.