Contact Us

Contact Astiva

Enrollment Via Phone
Call: 1-866-610-0655, TTY 711

Member Services
Email: memberservices@astivahealth.com
Call: 1-866-688-9021, TTY 711

Member service representatives are available:
8:00 am – 8:00 pm Monday – Friday,
from April 1 to September 30
&
8:00 am – 8:00 pm Seven days a week,
from October 1 to March 31,
except major holidays.

Corporate Office
765 The City Drive South, #200
Orange, CA 92868
(moved from
3200 Bristol St., Suite 640
Costa Mesa, CA 92626)
Email: info@astivahealth.com
Call: 1-866-688-9021, TTY 711

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Activity Centers Business hours:
Monday – Friday ( 9AM – 5PM )

Orange County Astiva Activity Center
9551 Bolsa Ave, Suite E
Westminster, CA 92683

East San Diego Astiva Activity Center
4551 El Cajon Blvd
San Diego, CA 92115

Koreatown Galleria Activity Center
3250 W. Olympic Blvd, Ste. 300A
Los Angeles, CA 90006

Monterey Park Activity Center
113 East Garvey Ave
Monterey Park , Ca 91755

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Provider Support
Email: providersupport@astivahealth.com
Call: 1-833-300-0910, TTY 711

Broker Support
Email: brokersupport@astivahealth.com
Call: 1-949-403-6167, TTY 711
Efax: 1-949-522-8553

UM Department
Email: AstivaUMDept@astivahealth.com
Call: 1-949-393-8871 (Astiva Health Direct)
Call: 1-888-505-4814 Option 1 for UM dept. (Astiva MSO)
UM Fax: 1-714-908-8055

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Claims and clearinghouse information:
Please verify eligibility and correct payor before submitting claims to Astiva.

Office Ally:
Payer ID: 84320
Encounter ID: 88875
Claims email: Claims@astivahealth.com
Claims phone number: 949-989-4611

Astiva Health Claims Address:
Astiva Health Plan
765 The City Drive South, #200
Orange, CA 92868