Tele-health

Tele-health

Convenience Makes the Difference

We know our members need routine access to their health care provider without cumbersome restrictions. Astiva Health has collaborated with Teladoc to provide our members with a variety of service options through their phone, video, or app. Call the number below or visit the site to connect with a medical specialist that fits your needs.

To access your Teladoc provider:

CALLING
1-800-835-2362
1-855-636-1578 TTY

ONLINE
www.teladoc.com

Please have your member ID ready when you call-in for scheduling an appointment.

For more information, please refer to your plan Evidence of Coverage, or call Astiva Member Services at 1-866-688-9021, TTY 711. Our Hours of Operation are 8 AM to 8 PM, seven days a week from October 1 – March 31;
and 8 AM to 8 PM, Monday to Friday, from April 1 – September 30, except for major holidays.

Convenience Makes the Difference

We know our members need routine access to their health care provider without cumbersome restrictions. Astiva Health has collaborated with Teladoc to provide our members with a variety of service options through their phone, video, or app. Call the number below or visit the site to connect with a medical specialist that fits your needs.

To access your Teladoc provider:

CALLING
1-800-835-2362
1-855-636-1578 TTY

ONLINE
www.teladoc.com

Please have your member ID ready when you call-in for scheduling an appointment.

For more information, please refer to your plan Evidence of Coverage, or call Astiva Member Services at 1-866-688-9021, TTY 711. Our Hours of Operation are 8 AM to 8 PM, seven days a week from October 1 – March 31;
and 8 AM to 8 PM, Monday to Friday, from April 1 – September 30, except for major holidays.